Donovan at courtesy kia got me in and out for my oil change 100% satisfied
Gary is one of the most professional and genuine salesmen I’ve worked with in all my car purchasing days. He listened to our desires, our mishaps with previous experiences, the wants and must haves. We felt heard and valued after we left the dealership the first night even though we couldn’t reach an agreement. He his persistence and drive fueled him to continue seeking ways to make a deal. The next day we received a call from our favorite sales guy with good news that solidified the deal. We highly recommend him to anyone. He handled is with ...
Amazing experience. Chance in finance was super helpful and answered all of our questions professionally
Top notch service department. They are honest and put the customer fist. My service rep, David, does a great job communicating and keeping me informed of the status of my repair.
Donovan gave amazing customer service..very professional and extremely helpful with everything! Great communication Saw the need and gave honest feedback in a professional way!
Staff is always very chipper and welcoming. Great service and always completed early and done right.
This is the first time that I found a non-pushy, respectful, friendly and very Knowledgeable sales person who is totally dedicated his time to assist in the purchase of a 2023 Kia Sportage Hybrid, the exercise was enjoyable, when most of the times is "buying a car is a headache", not with salesman Alex Barrera, I highly recommend him and will be sending clients and friends his way. Thank you, Alex, for a great experience.
I HAVE A 2021 TELLURIDE ,15,000 MILES RUNS ,AND RIDES EXCELLENT.MY PROBLEM IS THE SERVICE, GAS COVER DOOR FELL OFF ON IT,S OWN,NO PROBLEM TOOK IT IN ,SHORT STORY MONTH AND A HALF, I THOUGHT THAT WAS RATHER LONG,BUT ANYWAY EXCEPTED THAT,I HAD TO KEEP CALLING THREE TIMES EVERY TIME I GOT STILL WAITING TO GET IT PAINTED,STILL OK! I WAS INTHE NEIGBORHOOD AND STOPPED BY! I WAS TOLD IT,S HERE,BUT I NEVER RECIEVED ANY CALLS OR TEXT!!! SERVICE GUY NO LONGER THEIR,BALL WAS DROPPED!WHAT IF I DID,NT STOP BY, CAN,...
Love the Courtesy family! Always a great experience! I have referred many friends and family!
There is a great dealership super clean, very efficient. They will help you with your Kia and give you recommendations on things you need to do.
Fantastic team that helped me find the perfect vehicle... Sportage! Fantastic service by Austin Bacon! I know I can trust him. I have become a Kia fan! Linda Williams
Very pleasant to work with Donovan. Was very professional and got me rides to home and back to the dealership.
I purchased new tires. They were Goodyear Assurance. Good tires! Purchased them before this service.
Austin Bacon has helped me both times I"ve been in for service, one oil change, one update on theft device. He has been stellar in my opinion. He is helpful, kind, thorough, knowledgeable, patient, timely, and a joy to work with. He has answered my emails, phone calls, and addressed every concern I've had. Customer service was great and I would recommend Courtesy KIA to anyone and have them ask for Austin Bacon.
The service writers were right on the spot and kept me informed during the entire process. All the maintenance items were taken care of quickly. The entire dealership was clean and neat.
Best service I could ask for! The gentleman in the department are a joy to work with. They are on top of the repairs needed for my vehicle and didn’t hold back with the details. Service was quick and I will definitely be coming back to Courtesy Kia in the future for all my next services!
Great job coming to a mutually acceptable offer. It was great to speak to a sales representative that actually knew the product. So many dealerships have untrained sales reps and they don't offer any product knowledge. It was great there was no pressure, and I felt I got a good deal on a brand new car. Marian was great to work with and actually listened to my thought process. I just wish they wouldn't put "add-ons" and then charge the customer for them. I understand they need to make a profit and with car prices where ...
Louis Carcamo was wonderful to work with and was very helpful in buying my new car! He was not pushy, he answered my many questions, he was patient and he was persistent with getting me updates while waiting for my car to arrive! Thank you Louis!!
Was greeted promptly when arriving at service department. Customer communicat was great. Vehicle repair completed before expected time promised. Adam Downie was excellent!
Great quality service! Amazing communication and friendly environment to work with. My advisor Donavon is very thorough with all the info and helped so much. All of the gentlemen in the department are one of a kind and I appreciate this Service department very much. Will definitely return for my scheduled services!
This dealership was excellent! Donovan and team showed pride in what they do. I had issues with my Kia Forte that apparently Kia Horne left unscrewed. Again, Donovan reached out and explained everything what was wrong, in a nice an and professional manner. Thank you guys. I will be back!
We have always dealt with very kind, very helpful people and that makes everything better.
Ricky was very helpful. Spent the time to come get us to seeing the car and get it. Helped us with our monthly payment. He is extremely nice and patient with all our questions. His coworkers were very helpful and explained everything making sure we understood what was going on. I highly recommend. Thank you for your time .
Very quick and easy process. Comfortable lobby to relax in. No complaints!
I was really nervous about buying a car since I am a first time buyer but Alex B. made the experience enjoyable. He really listened to what I wanted and used his years of experience and knowledge with the company to match me with a 2021 Kia Seltos. I encourage everyone to look for Alex B. while at Courtesy Kia; you will not be disappointed. Also, thank you to Tyler H. for making the financing portion a breeze.
my car was fixed earlier than quoted and I was happy with the holidays coming up. They stayed late and waited after hours to give us a service loaner.. Thank you very much for that I really appreciate it.
Fast friendly service
They quickly worked to get me on my way as I waited for my vehicle. The service tech was really good. Showed me how to work some of my car’s options when I asked him.
Great dealership and friendly staff that work there.
Everyone really tried to help me get everything I felt my car needed. They listened to me! Very refreshing that the guys listen to the girl.
From my first inquiry online through the finalized sale, they were always courteous and professional. Although their initial offer for my trade-in was a fair bit below what KBB valued it at, we were able to negotiate a price that worked for both me and them. I'm also greatly appreciative of not being cornered with scare tactics often used to upsell accessories and services I did not want or need. Lastly, the fact they did not object to giving me an out-the-door price broken down with taxes, title, and fees prior to agreeing to anything really makes them stand ...
I'm a workaholic and don't have time to be waiting around and appreciate that they respected my time. Not only by keeping true to my scheduled appointment time but also by having me on my way before the time quoted.
Really great service. I was informed of a backup, but it wasn't so long. Comfortable waiting area so pleasant experience
Courtesy Kia have very friendly people that work there and they’re service department is quick at doing oil changes.
Excellent customer service. Highly recommend.
The whole process was amazing. I’ve been buying cars for almost 35 years and never had one goes smoothly. Danny also known as Hawaiian Danny was an excellent sales person no pressure, great communication skills and great customer service skills. Thank you Danny.
Great easy experience. Thankful for the great deal.
Daniel was awesome and so helpful. I would definitely recommend Courtesy Kia. I did not feel any pressure to purchase a vehicle.
Andrew Tackett gave us a great experience showing us the cars. He was very knowledgeable about the details of each car and the packages they came with. He was very hospitable and made our time at Courtesy Kia very welcoming snd comfortable. We are very happy with the car we bought and the experience at Courtresy Kia and would recommend Andrew to anyone!
I took in my car to get an oil change today, Austin was the person helping me, he was super nice and answer all my questions. Will definitely be coming back.
From the initial call to leaving the dealership, everyonecwas kind and understanding.
Very nice and efficient staff
Guided to a Kia Soul EX which had more features/accessories than we felt we could afford. Martha and Mike negotiated and as it turns out we drove home in a nicer car than we expected. Thanks Courtesy Kia team
Professional and speedy service!!! The guys in the service department are excellent!!!
I would highly recommend Courtesy Kia! Andy in sales was ABSOLUTELY amazing. He was very professional and educated on every vehicle. Billy and Tyler made it painless in finance. Overall wonderful experience. Thank you Courtesy Kia!
Very professional! Donovan answered my questions, went above and beyond putting my mind at ease. Thank you for everything.
Overall I am satisfied with Courtesy Kia. Ramon was a very friendly sales guy who did not feel pushy. However there were a few minor issues. First when making my purchase the service contract was included in the price which I said I did not want. Then when it was time to sign papers in the finance office it was represented at several different costs until I finally agreed to the contract which I was still not sure that I wanted. Secondly, I did not get my house keys off of my key ring after they inspected my trade in. ...
Courtesy kia is amazing. Great customer service. They know what they are doing!!
Great customer service
So far eveytime I come here I always feel welcome. Everyone is so helpful and kind. Kia does a good job with your car.
The professionalism and prompt service I received was exceptional
Very nice and professional.
Great customer service and helped me get the exact car I needed.
Great service! Very Friendly staff!! Car was done when promised. We finally found a dealership That we will gladly return to! Thanks Austin and Courtesy Kia!!
The guys are detail oriented and explained everything to me. Awesome service!
Donovan was very professional. He answered all my questions and the car was finished earlier than expected.
Great service! Jorge was very helpful and attentive. Definitely would recommend stopping in for your next vehicle.
Tanner, Sanchez, and Tyler were all very helpful and easy to work with. No pressure, just come on in and buy a car.
Very friendly, knowledgeable, professional and not pushy!
I had a short wait. Ozzy was very friendly at check in and check out. I didn’t have an appointment and was able to be fit in. The oil change was handled properly. Pricing is reasonable.
Polite and courteous. Very honest.
So friendly and professional. Great prices and amazing fast service. I highly recommend Curtesy Kia.
I had an amazing experience! Ramon went above and beyond to make us feel comfortable. He answered all the questions we had and worked with us to buy our car. If you are looking to buy a car ask for Ramon.
Jesse was great!
Great service and very informative
This dealership is great. My entire deal from start to finish was beyond my expectations. "Hawaiian Daniel" was super nice and not pushy, he allowed us to make our own decisions and not push us into something we didn't like or couldn't afford. I would definitely go back and purchase from him again. While negotiating the deal. He went to his manager "Sanchez"and got us the deal we were asking for. Sanchez and Daniel really worked within our budget to make our buying experience less stressful and more enjoyable. Going into finance is ...
Good knowledgeable sales rep.
You live up to the name "Courtesy". Yes we will be bringing our KIA in for service again!
Competent agents and speedy service with no high pressure sales. Comfortable waiting area.
Very friendly and efficient
Mr Bacon, Always a pleasure doing business with you!!
Got my car serviced in half the time and a ride back and forth. Good service.
They got me right in and out. Friendly to everyone, not just me.
There are good to me.
good experience, friendly staff!!
Called and got my car serviced the same day. Oswaldo was able to fit in the oil change and tire rotation and gave me the car inspection in just a few hours. Courteous service.
(Translated by Google) Excellent, fast and friendly service. Thank you very much Oswaldo Celis (Original) Excelente, rapido y amable servicio. Muchas gracias Oswaldo Celis