Customer Testimonials

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DealerRater Mar 3, 2023

Was greeted promptly when arriving at service department. Customer communicat was great. Vehicle repair completed before expected time promised. Adam Downie was excellent!

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Cars Feb 26, 2023

My purchase was smooth and all my needs were met . Knowledge about the car was an amazing and Darryl was ready to spend as much time needed to tell me about all the tech in the car and app and offered to talk separately with my son, too.

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DealerRater Jan 31, 2023

Great quality service! Amazing communication and friendly environment to work with. My advisor Donavon is very thorough with all the info and helped so much. All of the gentlemen in the department are one of a kind and I appreciate this Service department very much. Will definitely return for my scheduled services!

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Cars Jan 30, 2023

Daniel Aquino was great! My daughter brought her first car and he helped her through the process. I will definitely be recommending him to friends and family. Thank you Daniel!

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DealerRater Jan 23, 2023

This dealership was excellent! Donovan and team showed pride in what they do. I had issues with my Kia Forte that apparently Kia Horne left unscrewed. Again, Donovan reached out and explained everything what was wrong, in a nice an and professional manner. Thank you guys. I will be back!

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Cars Jan 11, 2023

Excellent experience when I took my Kia Soul in for an oil change and tire rotation. Service department greeted me promptly and courteously. David, my service writer was professional and kept me informed every step of the way. I didn't buy my car there, but I will certainly use Courtesy Kia for all my service work in the future.

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Cars Jan 6, 2023

Professional people doing quality repairs I will recommend them to everybody I know and the service department people are very friendly and knowledgeable also repairs done on time

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Google Dec 31, 2022

We have always dealt with very kind, very helpful people and that makes everything better.

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Google Dec 30, 2022

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Google Dec 28, 2022

Ricky was very helpful. Spent the time to come get us to seeing the car and get it. Helped us with our monthly payment. He is extremely nice and patient with all our questions. His coworkers were very helpful and explained everything making sure we understood what was going on. I highly recommend. Thank you for your time .

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Google Dec 27, 2022

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Google Dec 27, 2022

Very quick and easy process. Comfortable lobby to relax in. No complaints!

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Google Dec 26, 2022

I was really nervous about buying a car since I am a first time buyer but Alex B. made the experience enjoyable. He really listened to what I wanted and used his years of experience and knowledge with the company to match me with a 2021 Kia Seltos. I encourage everyone to look for Alex B. while at Courtesy Kia; you will not be disappointed. Also, thank you to Tyler H. for making the financing portion a breeze.

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Google Dec 25, 2022

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Google Dec 24, 2022

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Cars Dec 24, 2022

Always a great experience at courtesy Kia in Mesa, AZ. Courteous service from everyone at this dealership. Will always come here for my service appointments.

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Google Dec 24, 2022

my car was fixed earlier than quoted and I was happy with the holidays coming up. They stayed late and waited after hours to give us a service loaner.. Thank you very much for that I really appreciate it.

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Google Dec 23, 2022

Fast friendly service

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Google Dec 23, 2022

They quickly worked to get me on my way as I waited for my vehicle. The service tech was really good. Showed me how to work some of my car’s options when I asked him.

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Google Dec 22, 2022

Great dealership and friendly staff that work there.

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Google Dec 22, 2022

Everyone really tried to help me get everything I felt my car needed. They listened to me! Very refreshing that the guys listen to the girl.

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Google Dec 22, 2022

From my first inquiry online through the finalized sale, they were always courteous and professional. Although their initial offer for my trade-in was a fair bit below what KBB valued it at, we were able to negotiate a price that worked for both me and them. I'm also greatly appreciative of not being cornered with scare tactics often used to upsell accessories and services I did not want or need. Lastly, the fact they did not object to giving me an out-the-door price broken down with taxes, title, and fees prior to agreeing to anything really makes them stand ...

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Google Dec 22, 2022

I'm a workaholic and don't have time to be waiting around and appreciate that they respected my time. Not only by keeping true to my scheduled appointment time but also by having me on my way before the time quoted.

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Google Dec 22, 2022

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Google Dec 22, 2022

Really great service. I was informed of a backup, but it wasn't so long. Comfortable waiting area so pleasant experience

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DealerRater Dec 21, 2022

Courtesy Kia have very friendly people that work there and they’re service department is quick at doing oil changes.

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Google Dec 21, 2022

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Google Dec 20, 2022

Excellent customer service. Highly recommend.

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Google Dec 20, 2022

The whole process was amazing. I’ve been buying cars for almost 35 years and never had one goes smoothly. Danny also known as Hawaiian Danny was an excellent sales person no pressure, great communication skills and great customer service skills. Thank you Danny.

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Google Dec 20, 2022

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Google Dec 20, 2022

Great easy experience. Thankful for the great deal.

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Google Dec 20, 2022

Daniel was awesome and so helpful. I would definitely recommend Courtesy Kia. I did not feel any pressure to purchase a vehicle.

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Google Dec 20, 2022

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Google Dec 19, 2022

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Google Dec 18, 2022

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Google Dec 17, 2022

Andrew Tackett gave us a great experience showing us the cars. He was very knowledgeable about the details of each car and the packages they came with. He was very hospitable and made our time at Courtesy Kia very welcoming snd comfortable. We are very happy with the car we bought and the experience at Courtresy Kia and would recommend Andrew to anyone!

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Google Dec 17, 2022

I took in my car to get an oil change today, Austin was the person helping me, he was super nice and answer all my questions. Will definitely be coming back.

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Google Dec 16, 2022

From the initial call to leaving the dealership, everyonecwas kind and understanding.

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Google Dec 16, 2022

Very nice and efficient staff

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Google Dec 15, 2022

Guided to a Kia Soul EX which had more features/accessories than we felt we could afford. Martha and Mike negotiated and as it turns out we drove home in a nicer car than we expected. Thanks Courtesy Kia team

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Google Dec 15, 2022

Professional and speedy service!!! The guys in the service department are excellent!!!

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Google Dec 15, 2022

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Google Dec 15, 2022

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Google Dec 14, 2022

I would highly recommend Courtesy Kia! Andy in sales was ABSOLUTELY amazing. He was very professional and educated on every vehicle. Billy and Tyler made it painless in finance. Overall wonderful experience. Thank you Courtesy Kia!

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Google Dec 14, 2022

Very professional! Donovan answered my questions, went above and beyond putting my mind at ease. Thank you for everything.

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Google Dec 14, 2022

Overall I am satisfied with Courtesy Kia. Ramon was a very friendly sales guy who did not feel pushy. However there were a few minor issues. First when making my purchase the service contract was included in the price which I said I did not want. Then when it was time to sign papers in the finance office it was represented at several different costs until I finally agreed to the contract which I was still not sure that I wanted. Secondly, I did not get my house keys off of my key ring after they inspected my trade in. ...

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Google Dec 14, 2022

Courtesy kia is amazing. Great customer service. They know what they are doing!!

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Google Dec 13, 2022

Great customer service

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Cars Dec 13, 2022

Well I called got appointment real easy talked to my adviser about getting my oil and tires rotated. He give me the time and date I showed up about 10 minutes early adviser took me in told all that would be done including somethings that I needed to address for warranty all taken care of in same time as I was told great job. thanks

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Google Dec 13, 2022

So far eveytime I come here I always feel welcome. Everyone is so helpful and kind. Kia does a good job with your car.

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Google Dec 12, 2022

The professionalism and prompt service I received was exceptional

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Google Dec 11, 2022

Very nice and professional.

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Google Dec 10, 2022

Great customer service and helped me get the exact car I needed.

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Google Dec 10, 2022

Great service! Very Friendly staff!! Car was done when promised. We finally found a dealership That we will gladly return to! Thanks Austin and Courtesy Kia!!

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Google Dec 10, 2022

The guys are detail oriented and explained everything to me. Awesome service!

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Google Dec 10, 2022

Great service!

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Google Dec 10, 2022

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Google Dec 10, 2022

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Google Dec 9, 2022

Donovan was very professional. He answered all my questions and the car was finished earlier than expected.

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Google Dec 8, 2022

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Google Dec 8, 2022

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Google Dec 7, 2022

Great service! Jorge was very helpful and attentive. Definitely would recommend stopping in for your next vehicle.

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Google Dec 7, 2022

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Google Dec 6, 2022

Tanner, Sanchez, and Tyler were all very helpful and easy to work with. No pressure, just come on in and buy a car.

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Google Dec 6, 2022

Very friendly, knowledgeable, professional and not pushy!

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Google Dec 5, 2022

I had a short wait. Ozzy was very friendly at check in and check out. I didn’t have an appointment and was able to be fit in. The oil change was handled properly. Pricing is reasonable.

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Google Dec 4, 2022

Polite and courteous. Very honest.

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Google Dec 4, 2022

So friendly and professional. Great prices and amazing fast service. I highly recommend Curtesy Kia.

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Google Dec 3, 2022

I had an amazing experience! Ramon went above and beyond to make us feel comfortable. He answered all the questions we had and worked with us to buy our car. If you are looking to buy a car ask for Ramon.

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Google Dec 3, 2022

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Google Dec 3, 2022

Jesse was great!

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Google Dec 2, 2022

Great service and very informative

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Google Dec 2, 2022

This dealership is great. My entire deal from start to finish was beyond my expectations. "Hawaiian Daniel" was super nice and not pushy, he allowed us to make our own decisions and not push us into something we didn't like or couldn't afford. I would definitely go back and purchase from him again. While negotiating the deal. He went to his manager "Sanchez"and got us the deal we were asking for. Sanchez and Daniel really worked within our budget to make our buying experience less stressful and more enjoyable. Going into finance is ...

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Google Dec 1, 2022

Good knowledgeable sales rep.

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Google Dec 1, 2022

You live up to the name "Courtesy". Yes we will be bringing our KIA in for service again!

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Google Dec 1, 2022

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Google Dec 1, 2022

Competent agents and speedy service with no high pressure sales. Comfortable waiting area.

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Google Nov 30, 2022

Very friendly and efficient

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Google Nov 29, 2022

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Google Nov 29, 2022

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Google Nov 29, 2022

Mr Bacon, Always a pleasure doing business with you!!

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Google Nov 29, 2022

Got my car serviced in half the time and a ride back and forth. Good service.

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Google Nov 28, 2022

They got me right in and out. Friendly to everyone, not just me.

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Google Nov 27, 2022

There are good to me.

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Google Nov 26, 2022

good experience, friendly staff!!

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Google Nov 25, 2022

Called and got my car serviced the same day. Oswaldo was able to fit in the oil change and tire rotation and gave me the car inspection in just a few hours. Courteous service.

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Google Nov 25, 2022

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Google Nov 24, 2022

(Translated by Google) Excellent, fast and friendly service. Thank you very much Oswaldo Celis (Original) Excelente, rapido y amable servicio. Muchas gracias Oswaldo Celis

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Google Nov 23, 2022

Jorge is the bomb in customer service. Very real and professional. Very happy here! Our new car purchase was awesome!

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Google Nov 22, 2022

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Google Nov 22, 2022

Always love the service I get here- brought my 18 Kia Soul in for an oil change- they managed to get my recall taken care of for me on a day that the receptionist advised they don’t normally take care of those on. They also gave my car a bath for me before returning. Awesome service department!

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Google Nov 22, 2022

EXCELLENT SERVICE 💯💯💯🔥☺️✅

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Google Nov 19, 2022

Great service, especially by Donavan who treats you with such professional VIP service. Normally I might go elsewhere for auto maintenance but prices aren’t so bad (so far;-) and what I can expect in experience is reqson enough to keep coming back.

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Google Nov 18, 2022

Ask for Kevin Jones (KJ)!!!! Made the process easy and painless! Wasn't pushy. Very friendly and personable. Would definitely come back to this dealership!

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Google Nov 18, 2022

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Google Nov 18, 2022

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Google Nov 17, 2022

Great customer service provided by Martha and Billy! They helped us through the whole car buying process. We originally went to buy a Kia Telluride but it turned out we didn't like it. So thanks to Martha, she introduced us to the Sorento and after testing it out, it was just what we wanted. Billy helped by trading a car from another dealership just so we can get the color we wanted. Thanks to both of them, we left the same day with a new 2022 Kia Sorento.

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Google Nov 16, 2022

Great Customer Service! They kept me informed of the status of my car the entire time, Didnt have to wait unnecessary time.

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DealerRater Nov 4, 2022

Friendly and knowledgeable service advisor. The estimated wait time was right on schedule. Also, the vehicle was washed.

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DealerRater Oct 26, 2022

Friendly dealership, no hassle when purchasing a vehicle. They are straight forward and a pleasure to work with.

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