Was greeted promptly when arriving at service department. Customer communicat was great. Vehicle repair completed before expected time promised. Adam Downie was excellent!
My purchase was smooth and all my needs were met . Knowledge about the car was an amazing and Darryl was ready to spend as much time needed to tell me about all the tech in the car and app and offered to talk separately with my son, too.
Great quality service! Amazing communication and friendly environment to work with. My advisor Donavon is very thorough with all the info and helped so much. All of the gentlemen in the department are one of a kind and I appreciate this Service department very much. Will definitely return for my scheduled services!
Daniel Aquino was great! My daughter brought her first car and he helped her through the process. I will definitely be recommending him to friends and family. Thank you Daniel!
This dealership was excellent! Donovan and team showed pride in what they do. I had issues with my Kia Forte that apparently Kia Horne left unscrewed. Again, Donovan reached out and explained everything what was wrong, in a nice an and professional manner. Thank you guys. I will be back!
Excellent experience when I took my Kia Soul in for an oil change and tire rotation. Service department greeted me promptly and courteously. David, my service writer was professional and kept me informed every step of the way. I didn't buy my car there, but I will certainly use Courtesy Kia for all my service work in the future.
Professional people doing quality repairs I will recommend them to everybody I know and the service department people are very friendly and knowledgeable also repairs done on time
We have always dealt with very kind, very helpful people and that makes everything better.
Ricky was very helpful. Spent the time to come get us to seeing the car and get it. Helped us with our monthly payment. He is extremely nice and patient with all our questions. His coworkers were very helpful and explained everything making sure we understood what was going on. I highly recommend. Thank you for your time .
Very quick and easy process. Comfortable lobby to relax in. No complaints!
I was really nervous about buying a car since I am a first time buyer but Alex B. made the experience enjoyable. He really listened to what I wanted and used his years of experience and knowledge with the company to match me with a 2021 Kia Seltos. I encourage everyone to look for Alex B. while at Courtesy Kia; you will not be disappointed. Also, thank you to Tyler H. for making the financing portion a breeze.
Always a great experience at courtesy Kia in Mesa, AZ. Courteous service from everyone at this dealership. Will always come here for my service appointments.
my car was fixed earlier than quoted and I was happy with the holidays coming up. They stayed late and waited after hours to give us a service loaner.. Thank you very much for that I really appreciate it.
Fast friendly service
They quickly worked to get me on my way as I waited for my vehicle. The service tech was really good. Showed me how to work some of my car’s options when I asked him.
Great dealership and friendly staff that work there.
Everyone really tried to help me get everything I felt my car needed. They listened to me! Very refreshing that the guys listen to the girl.
From my first inquiry online through the finalized sale, they were always courteous and professional. Although their initial offer for my trade-in was a fair bit below what KBB valued it at, we were able to negotiate a price that worked for both me and them. I'm also greatly appreciative of not being cornered with scare tactics often used to upsell accessories and services I did not want or need. Lastly, the fact they did not object to giving me an out-the-door price broken down with taxes, title, and fees prior to agreeing to anything really makes them stand ...
I'm a workaholic and don't have time to be waiting around and appreciate that they respected my time. Not only by keeping true to my scheduled appointment time but also by having me on my way before the time quoted.
Really great service. I was informed of a backup, but it wasn't so long. Comfortable waiting area so pleasant experience
Courtesy Kia have very friendly people that work there and they’re service department is quick at doing oil changes.
Excellent customer service. Highly recommend.
The whole process was amazing. I’ve been buying cars for almost 35 years and never had one goes smoothly. Danny also known as Hawaiian Danny was an excellent sales person no pressure, great communication skills and great customer service skills. Thank you Danny.
Great easy experience. Thankful for the great deal.
Daniel was awesome and so helpful. I would definitely recommend Courtesy Kia. I did not feel any pressure to purchase a vehicle.
Andrew Tackett gave us a great experience showing us the cars. He was very knowledgeable about the details of each car and the packages they came with. He was very hospitable and made our time at Courtesy Kia very welcoming snd comfortable. We are very happy with the car we bought and the experience at Courtresy Kia and would recommend Andrew to anyone!
I took in my car to get an oil change today, Austin was the person helping me, he was super nice and answer all my questions. Will definitely be coming back.
From the initial call to leaving the dealership, everyonecwas kind and understanding.
Very nice and efficient staff
Guided to a Kia Soul EX which had more features/accessories than we felt we could afford. Martha and Mike negotiated and as it turns out we drove home in a nicer car than we expected. Thanks Courtesy Kia team
Professional and speedy service!!! The guys in the service department are excellent!!!
I would highly recommend Courtesy Kia! Andy in sales was ABSOLUTELY amazing. He was very professional and educated on every vehicle. Billy and Tyler made it painless in finance. Overall wonderful experience. Thank you Courtesy Kia!
Very professional! Donovan answered my questions, went above and beyond putting my mind at ease. Thank you for everything.
Overall I am satisfied with Courtesy Kia. Ramon was a very friendly sales guy who did not feel pushy. However there were a few minor issues. First when making my purchase the service contract was included in the price which I said I did not want. Then when it was time to sign papers in the finance office it was represented at several different costs until I finally agreed to the contract which I was still not sure that I wanted. Secondly, I did not get my house keys off of my key ring after they inspected my trade in. ...
Courtesy kia is amazing. Great customer service. They know what they are doing!!
Great customer service
Well I called got appointment real easy talked to my adviser about getting my oil and tires rotated. He give me the time and date I showed up about 10 minutes early adviser took me in told all that would be done including somethings that I needed to address for warranty all taken care of in same time as I was told great job. thanks
So far eveytime I come here I always feel welcome. Everyone is so helpful and kind. Kia does a good job with your car.
The professionalism and prompt service I received was exceptional
Very nice and professional.
Great customer service and helped me get the exact car I needed.
Great service! Very Friendly staff!! Car was done when promised. We finally found a dealership That we will gladly return to! Thanks Austin and Courtesy Kia!!
The guys are detail oriented and explained everything to me. Awesome service!
Donovan was very professional. He answered all my questions and the car was finished earlier than expected.
Great service! Jorge was very helpful and attentive. Definitely would recommend stopping in for your next vehicle.
Tanner, Sanchez, and Tyler were all very helpful and easy to work with. No pressure, just come on in and buy a car.
Very friendly, knowledgeable, professional and not pushy!
I had a short wait. Ozzy was very friendly at check in and check out. I didn’t have an appointment and was able to be fit in. The oil change was handled properly. Pricing is reasonable.
Polite and courteous. Very honest.
So friendly and professional. Great prices and amazing fast service. I highly recommend Curtesy Kia.
I had an amazing experience! Ramon went above and beyond to make us feel comfortable. He answered all the questions we had and worked with us to buy our car. If you are looking to buy a car ask for Ramon.
Jesse was great!
Great service and very informative
This dealership is great. My entire deal from start to finish was beyond my expectations. "Hawaiian Daniel" was super nice and not pushy, he allowed us to make our own decisions and not push us into something we didn't like or couldn't afford. I would definitely go back and purchase from him again. While negotiating the deal. He went to his manager "Sanchez"and got us the deal we were asking for. Sanchez and Daniel really worked within our budget to make our buying experience less stressful and more enjoyable. Going into finance is ...
Good knowledgeable sales rep.
You live up to the name "Courtesy". Yes we will be bringing our KIA in for service again!
Competent agents and speedy service with no high pressure sales. Comfortable waiting area.
Very friendly and efficient
Mr Bacon, Always a pleasure doing business with you!!
Got my car serviced in half the time and a ride back and forth. Good service.
They got me right in and out. Friendly to everyone, not just me.
There are good to me.
good experience, friendly staff!!
Called and got my car serviced the same day. Oswaldo was able to fit in the oil change and tire rotation and gave me the car inspection in just a few hours. Courteous service.
(Translated by Google) Excellent, fast and friendly service. Thank you very much Oswaldo Celis (Original) Excelente, rapido y amable servicio. Muchas gracias Oswaldo Celis
Jorge is the bomb in customer service. Very real and professional. Very happy here! Our new car purchase was awesome!
Always love the service I get here- brought my 18 Kia Soul in for an oil change- they managed to get my recall taken care of for me on a day that the receptionist advised they don’t normally take care of those on. They also gave my car a bath for me before returning. Awesome service department!
EXCELLENT SERVICE 💯💯💯🔥☺️✅
Great service, especially by Donavan who treats you with such professional VIP service. Normally I might go elsewhere for auto maintenance but prices aren’t so bad (so far;-) and what I can expect in experience is reqson enough to keep coming back.
Ask for Kevin Jones (KJ)!!!! Made the process easy and painless! Wasn't pushy. Very friendly and personable. Would definitely come back to this dealership!
Great customer service provided by Martha and Billy! They helped us through the whole car buying process. We originally went to buy a Kia Telluride but it turned out we didn't like it. So thanks to Martha, she introduced us to the Sorento and after testing it out, it was just what we wanted. Billy helped by trading a car from another dealership just so we can get the color we wanted. Thanks to both of them, we left the same day with a new 2022 Kia Sorento.
Great Customer Service! They kept me informed of the status of my car the entire time, Didnt have to wait unnecessary time.
Friendly and knowledgeable service advisor. The estimated wait time was right on schedule. Also, the vehicle was washed.
Friendly dealership, no hassle when purchasing a vehicle. They are straight forward and a pleasure to work with.